Aug 12 '18 at 21:03
First time in Lake Tahoe. I came to this hotel for a seminar. The checking process was fast but the lady never told me that it will be a fee for parking. I parked the first 2 days for free and the third day a very rude man without any manners approached to our car asking for $13 parking fee. I tried to explained that we didn't pay for parking the previous days and nobody told us that there will be a fee for parking, but He was so aggressive and I got scare and paid with a credit card. When I went to the front desk in the hotel the lady explained me that it was something new that the parking it was no free anymore, but she never explained that the first day. She called the supervisor and he waved us the resort fee for one day for the inconvenient. The hotel is in a good location the room was clean and the indoor pool was good also . I am giving the 4 stars for the parking inconvenient. If I come back to Lake Tahoe I will stay here again
