Nov 6 '18 at 17:21
Hotel was great. A huge shout out to Quincy at the front desk. YOU ARE THE MAN. He was the face of the hotel when we arrived. He accommodated our every need. His kindness, welcoming nature, and excellent customer service was one of a kind. Thank you Quincy for going above and beyond! Staff was great. Room's are clean, the bell desk was awesome. I wish the room came with a coffee machine and a blow dryer. Pool is FABULOUS! They could use more people who come around for drinks while your gambling in the afternoon. Had to ask for someone, several times. However, in the evenings and nights, they kept coming by. Better staffing I suppose in the evening. Great stay over all. Thanks Hard Rock Hotel, for the experience and the added history lessons of music all over the hotel.
