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Sep 6 '18 at 7:04
An inordinate number of slot machines were broken/out of service. The place was practically empty; I counted less than 30 customers. The only table games that were open; roulette, 21 Spanish, and an empty craps table with 4 employees standing around it talking. No video poker that I could find. The customer service counter had only one person on duty. But there were a dozen security guards walking around. This may have been Maryland's first casino, but it projects an aire of being so run-down that it might be circling the drain. I feel sorry for them. Yesterday, I was at Live! Casino and Hotel in Hanover, MD. Thousands of people. The staff were helpful and plentiful. I was signed up with a rewards card and $20 of free credits in about 10 minutes. I walked I to Hollywood at Perryville and was never approached. Played about $60 of slots and walked out without a member card. I barely got a glance from anyone. Oh and only 1 waitress seen and she was obviously 8 months pregnant.