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Dec 19 '18 at 4:17

Flamingo Food Court

I normally love this place, but I added a day to my reservation and had over 140.00 in booze, and food in the room. They cleaned out my room a day earlier than my check out and got rid of all of it. I was not worried because normally when an accident like this happens they take care of it. Well they gave me a $50.00 dollar room credit, which was Not even enough to cover my cost. When I tried to use the room credit at the coffee bar, in the hotel, I was informed that my account was not allowed room charges even though my name was on the account. A manger did not talk to me, nothing. Just a dirty, rude, mean lady at the coffee bar. So I went back to front desk after waiting in line, and they took my 38 dollar resort fee off my room. Not even though full 50. Which is what ever at that point I just wanted to leave. The front desk was nice, and amazing when I was checking out, but a manager never talked to me and explained anything. They just threw $50.00 dollars at me hoping I would just go away, when I had a 6 night stay. Not my favorite experience, but we made the best of it.
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