Jan 21 '19 at 15:56
Upon walking in the lobby, the hotel had a feeling of relaxation. The staff was friendly and professional. The little things like walking from behind the reservation counter to hand me the keys was nice. Also, they took the time to walk me out in the middle of the lobby to actually show me how to get to elevators and the casino. That's a welcoming touch. The rooms were just as viewed on the website. Everything was clean and conveniently placed. The room used a tablet for information and services. The tablet had a welcome screen with your name on it. Another thing to make you feel welcome.