Jan 8 '18 at 4:52
On December 23rd, 2017, my husband and I visited Guy Savoy for dinner. We ordered “prestige tasting menu” coupled with wine pairing, preambled by few glasses of champagne. Unfortunately, sometime between 3rd and 4th courses my husband began experiencing discomfort. Such as he began swelling up displaying clear signs of allergy attack, which had never happened before. Therefore, we were forced to cut our dinner short and leave the restaurant to seek medical help.
Given the situation, I was very disappointed with management’s behaviour during this obvious distress of their patron. First: the personnel at the restaurant did not offer help to assist us in getting back to our hotel or seeking medical assistance. Secondly, one would hope when visiting such establishment as this one, restaurant’s management would at very least reach out to the patron the next day to inquire about their health as they had our information. Thirdly, we were given $45 dollars off per person as a discount (the price was $345 per person plus wine pairing), while we haven’t even tasted half of the menu or had completed our wine pairing experience.
Regretfully, while the offered food, those few courses we tried, was delicious, the service of Guy Savoy does not meet the expectations and standards of a Michelin star restaurant. I sincerely hope that my review will better the service for future patrons of the restaurant. We, on the other hand, will not be recommending this establishment to others.