First, the room we had was nice over all and the staff was very friendly, the fact that it is a smoking room without any type of ventilation or fans is absolutely insane. Even though, yes I'm a smoker, the whole point of the smoking room was to not have to walk down every time, the bathroom has zero exhaust. I don't recommend smoking in the rooms unless you want to be suffocated. I understand the tactics of limited channels on the TV, push you out on that floor, but most adults don't need 4 cartoon channels. Never found a couple of places within the building, asked staff and always was told "it's out on the floor", duh I know that but where!? They need a layout map like other hotels to point their customers in the right direction. Our bathroom had zero cold water. All was hot or extremely warm. I ordered room service breakfast, it would have been great had they NOT PUT PIZZA SAUSAGE IN MY OMELET. when you order breakfast sausage that is what you expect not 13$ (plus all those fees) of disgusting Italian sausage. Numerous things that we ordered they were out of. Don't recommend the house salad at the burger bar, it's um a bunch of carrots on some leafs with a teaspoon of dressing. I do suggest putting on bug spray before you get on the floor, mosquitos were absolutely terrible on the floor, get ate up as if you were outside standing in their breeding area. I can't say we would not stay here again, I'm sure we will, we will just better prepared and bring our own food.