Dec 22 '18 at 3:51
Now this is an edit and I'll give my full reasons for doing so at the end of my review. I've stayed here a number of time since my original stay and each time has been better than the last. I now use the Nugget on a regular basis when I am meeting with clients and or doing interviews for prospective new hires for my company. This place has excellent rooms to stay in, NYC clients from out of town love the indoor pool because it allows them to swim year round. I love the hot tub features of the place and the staff is absolutely fantastic. Valet is always spot on when getting my vehicle. Normally I carry my own luggage but the times when I have used the bellhop service its quick and no delays. Room service the staff is always great orders complete right on and normally a perfect accuracy when it comes to when its going to show up. Front desk staff are nice and courteous. Security is great the guys are polite but firm when they need to be and are discreet as well. The review I wrote previously was on a day that everyone has had and it was the Nuggets turn for a day where nothing went right but subsequent stats have proven that to be an extremely rare exception to the normal rule.