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The Otis & Henry's Bar and Grill is a restaurant inside Isle Casino Hotel - Waterloo in Waterloo, Iowa.
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Reviews
Results shows recent 10 reviews
Comment
French onion soup. Do it.
Also- ask for Liz. She is an amazing bartender/server.
Comment
Worst meal ever, first the crabby waitress said no substitutes for a salad as I don't eat let ace and wanted a cup of soup instead, this has never happened to me before. Then ordered Ribs as Had them once before and they were great. NOT this time, tasted like the y microwaved frozen ribs then grilled them, were tuff, tasteless and actually felt Ill after I ate 3 ribs out of a full rack, no help from manger and staff on complaint. Other companion had pork tenderloin medallions they were under cooked and cold. Don't think there was 10 people in the Resteraunt now I know why...Save your big bucks which I spent on this crappie and get a Pizza from nearby establishments...
Comment
Been to this place twice. First time was better than the second. Had a great time the first time server was awesome wish I remembered their name. The second time the server was nice but things seemed to take a bit long considering no one was there but a few tables. We didn't really mind we were enjoying friends company. I left and realized my card was charged twice... two different amounts. Both were holding. Called just to confirm it was going to fall off.... no one was there. Left a message. No call returned. Two days after this I call again and speak to a manager who said her manager would have to help me and look my information up then we could figure it out. Left message. I was told I wasn't getting my calls returned because they're closed S-T. Now it's been a week, they're about to be closed for 3 more days and I once again still haven't had a call and one charge went through, the next is still holding.......... pretty disappointed, luckily I hadn't needed that money. Someone else might have needed their own money by now.
Comment
Otis & Henry's was excellent. The steak was amazing and cooked perfectly. The appetizers were delicious and the dessert was even better. Our waitress was very polite and we really enjoyed the service. The atmosphere is very nice and I would recommend this restaurant to anyone. I will definitely be returning in the future.
Comment
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