When my friend and I arrived, we stood by the hostess stand for a good 10 minutes. A waiter walked by us at least 5x, did not acknowledge us ONCE, until I asked him to find someone to help us after his 5th trip by us. An Oriental lady shows up and asks, "What do you want?!" I totally expected her to ask how she could help us, instead we we're presented with that statement. Honestly, I started to leave but my friend and I were in town for business, and we both really wanted a steak. We were told to come back in a half hour. My friend and I returned in a half hour, only to stand waiting again, only this time, there was another man waiting in front of us. The gentleman turned to us and said, "I've been standing here for 10 minutes and haven't seen ANYBODY with exception to a waiter who delivers food to the outside seating area." I laughed, without intent, and the gentleman looked at me funny. I said, "We had the same experience, sir." So,once AGAIN, I asked the passing waiter to get us help. The Oriental lady shows up again moments later, along with her horrible attitude, and basically gave the guy a hard time getting in because he "didn't have a reservation!" He was directed to come back in a half hour. It was a Wednesday night, it wasn't even busy. We were seated after she ran the other guy off who mumbled "f this" as he walked away. We sat across from one another after being seated, we were admiring the beautiful table setting, very elegant. I had hoped the dinner would match the table setting and not the rude help. I was hopeful. Our waiter was very attentive, got our order correct. (I left him a $10 tip! Who doesn't appreciate good help?) When our meals came, it looked very good. I ordered a 7 oz. filet, medium well. It was so tough, I couldn't even eat it!!!!!!!!! I was so disappointed!! My waiter notified his Mgr. that I only ate 1 bite of my overcooked filet. The Mgr., ( A man who's name starts with a B.... I apologize, but I can't remember his name) came to our table. You could tell he was trying to see if I was just trying to get a free steak, he even said that to me at the end of our conversation. He, very politely, refunded my money. He also let me keep the steak, so I politely accepted (I threw it away!! It was burnt!) The Mgr. was very sweet and even said to me, "I feel bad you didn't get enough to eat...." But honestly, the rest of my meal was very good and I did get enough to eat, just not the steak I really wanted. Lol Perhaps they were just having a bad day!?!? Who knows!??!
