Reviews

We went to dinner at the steakhouse utilizing a $400 credit. There were 6 adults & we simply could not spend it all. We had appetizers, entrees & drunks & we still needed to buy more & more to spend it all. The service was excellent, decor is very very nice. The food was phenomenal!

Why bother to make a reservation? We arrived at 5:23 for a 5:30 reserved time and were told to sit on a bench and wait for a table. Some fifteen minutes later, we watched as a newly arrived group was immediately seated. “Oh, I forgot about you,” said the hostess dismissively. Needless to say, we’ll forget about eating at the Phillips WD & Grille again. Instead we headed right next door to the Ballyhoo where the drinks are superb, the links and soup delicious, and the service couldn’t be friendlier or more accommodating. Without a reservation even! ***An update: We were contacted that evening with a sincere apology and an offer of a comped meal. We went last evening and were treated to a superb meal. How impressive that a business cared enough about a mix-up to sow seeds of goodwill with a customer! We're returning next week because of the appreciation we were shown.

I went for Sunday brunch. I'm not s gambler, the food was excellent. The service was superb! My first time there and I'll definitely will return.

Too smoky !!! They need a better assortment of machines in the non-smoking room.... non smokers be prepared to wash you’re clothes, shower and shampoo your hair after leaving.... would love to hear about someone actually hitting a decent jackpot there....parking during events can be horrendous—-many will park in the garage for free, walk through and out of the casino to head to the key bank arena....

My opinion is that we never getting off comp $10 5 dollars a year spent thousands at the place I went to Canada since October they're giving me $25 and another $35 comp now. I mean I think that you should accommodate us better it's just pathetic but I guess you don't care because we're gamblers. The rich get richer and there's nothing wrong with that but it'd be nice if well get a piece of The Rock. Also Smokin section it's just not enough circulation 😉 I'm tired of losing I know the answer we just don't have to come somebody will take my place sad but true

The Seneca Creek Casino has been nicely expanded. In addition to the expansion, the gaming floor has been moved around into a more logical flow. The assortment of newer gaming machines is very plenty. I would like to see bigger progressives, however. The progressives are small to medium sized. As a whole, what was once a small steel building has been wonderfully expanded into an experience.

I always enjoy my casino experience here and although I’ve taken some losses I’ve won more than I’ve lost and have always had a decent time. The casino updates over the last 5 years have been ok, but staff moral and their level of accommodation lacks what you will find at the Niagara Falls location. I’ve been to Vegas and have enjoyed numerous casinos around the country. Buffalo creek feels like it’s just a casino when you walk in. My advice would be to change things up a bit to increase employee moral. Learn your repeat customers names and make them feel welcomed opposed to making them feel like they are there just so you can take their money.

Highlight of my trip to buffalo. My first time at this casino and I'm glad I went. Had a great time. The staff was great and helpful; the food was great; the slots were varied in amounts to be played which is a nice touch especially when you know which ones to play (and I did). If you are headed to Buffalo a stop at this casino I believe is worth the trip. Some say the gaming floor is small, I found it to be as big as Resorts in AC if not bigger but with a few less table games.

If you enjoy gambling this is definitely up your alley. If you're not a gambling type of person than probably wanna do something else and avoid the casino. Parking is free which is nice but it's extremely smoky in there. Again if you are a gambling person go for it. If not go to the zoo or somewhere else.

Disappointed this time... I have been several times before and it was wonderful. It was a beautiful evening and our party of 3 went to sit on their gorgeous patio. We were told the patio was closed because it was too hot outside. We sat at the bar and were attended by a bartender that we could not understand. We had to keep saying, "I'm sorry, what?" It was like he had marbles in his mouth. We ordered apps, salads and entrees, which were all good except the sea bass was cold. I would still recommend this spot as I have had too many good experiences here to give up on it after only 1negative. But for what you are paying, one would expect a better overall experience.

Too much smoking. Waited over 45 minutes to order at The Creek. This definitely is not equipped to handle a bus trip. So go on your own if you want to eat there. The food, however, was very good. Highly recommend the roast beef sandwich. Excellent, especially if you love a large amount of beef on your roll. Comes with delicious french fries and a huge pickle.

First time here and I definitely plan on returning again soon. Great service at the bar with good drink specials. Tons of games to choose from whether you're into slots or cards. Clean inside and out. Even though it is a smoking casino, you don't leave there smelling like it. And for non smokers they have a section just for you.

Nice mixture of old and new games. Always like it when they have All the table games! I will revisit when I am back.

Pro’s: Lots of slots to choose from and constantly adding more. Cons: overall pretty low in the payouts both in number of wins and amounts. Other perks: Great gift shop, cool weekly monthly giveaways for those who use their casino play cards. The Cafe restaurant takeout food is pretty good but not great, would like to see it stay open and fully stocked longer. (After 11pm they close). No other casino to compete with in Buffalo therefore they can pretty much stay successful while being mediocre.

Place is OK. It wasn't as lively as you would expect on a Friday night. Minimum bets are quite high, so you can burn money here quickly. Another ding for the place is that they don't have poker tables, which is a shame. The Seneca Niagara casino is way better both in terms of ambiance and the games themselves, including poker.

Great place to go if you're downtown, but be warned it's a smoker friendly casino. Typical slots, table games, restaurants, a few bars, Sporrs on about 20+ TVs, Starbucks, and a gift shop. It has tons of indoor parking it's clean, staff is friendly and courteous. If your not a smoker or don't like smoke then stay away. This is a great place to enjoy a drink watch the game and have a smoke, or vape, cigarettes, cigars, and even pipes. I give it 3 stars because it could use more separate non smoking areas, a hotel, and definitely more amenities.

Some cards tables in the middle of like 100s of slot machines.ibwish the slots were more clearly labeled on how much your better. No free drinks. I did do good at black jack and they gave me a free 15 meal voucher for signing up for their little club card thing which was free.

As a Canadian visiting the casino it was hard to enjoy since smoking is allowed in most parts. I wasn't used to this, but they did have a nonsmoking area, but no doors to block the smoke from coming in. Staff were friendly and except for the smoke and ash trays the place was clean. If this was a nonsmoking casino I'd have given 4 stars. Beers were cheap and can get for free if at a table or slot.

The food needs a lot of work...friendly staff...bartenders aren't very quick, but most are very nice. Drink selection is limited, but you can go to the restaurant upstairs for a better drink or glass of wine. Decent assortment of slot machines and table games...it's a small but conveniently located casino...it's gonna have major parking problems if they don't buy up more land quickly.

Free parking 👍👍. Food in the Creek is very good and not overly costly. Drink service could stand some help...have to beg a waitress unless you are playing tables... But otherwise a great place to play

Since the remodel - this place is great! Finally something beautiful without having to travel 30 miles! 3 Awesome bars and the western door upstairs has a great wine selection. I've hit a few jackpots here and I love all the dealers. My host Billy is really a terrific guy and very accommodating to advantage club members! Me and my family always have a great time here!

Terrible been going for years since first opening never won a thing most patrons are complaining we are being robbed and the gaming commission should conduct an investigation, I hope that the casino suffers a great loss and closes, I will be complaining to everybody or agency that is possible about the seneca unfair dirty gaming, social media gives me an option to expose the seneca gaming and with enough followers we can stop the stealing of the people of buffalo,s money. I will sincerely make contact with as many people as possible and educate them on the truth of the seneca casinos which only one word explains it all THIEVES.

Been going every weekend, small payouts, bartenders are not always attentive. Overall, it's fun trying to win. Clean and I never had any problems with anyone there. Security is very professional and helpful. Should try it.

Never win anything. Full of smoke and crack heads constantly asking for change and cigarettes. Everyone smells funky and I never experienced a casino where $100 is spent in 20 minutes and not a dime is paid. Not even a dollar! The machines are too tight. I'll stick with my money in my pocket. Thanks!

Fun place for a night out. Free parking and easy access to the highways. Pretty low table minimums for a Friday night.