Posts Tagged with #Casino Helena Sands
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Very bad location, far from beach, nobody speaks English, bad small in the rooms
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4 stele ?i nu prea ... (la capitolul cura?enie ?i schimbat toate cele)
All inclusive doar pe hârtie. În realitate trebuie sa cam negociezi cu ei pentru mancare/bautura/desert. Foarte slab aprovizionati. Cafeaua este o spalatura de vase în schimb au cafea buna la barul din hol. 1,80 leva.
Foarte departe de plaja, prea aproape de strada principala.
Niciun fel de activitate organizata... în timp ce la alte hoteluri din jur cânta forma?ii live, au jocuri ?i concursuri la piscina, etc ...
Restaurantul se închide la 21:15 daca nu mai sunt clienti prin zona.
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Nobody speaks english there. The manager didn't even wanted to talk with us, kept showing us the finger to wait, until I payed with the visa card. I kept asking what are the facilities and what the all-inclusive package really offers, he refused to talk with us until we payed everything in advance. Very bad attitude of the entire personel there. My worst experience so far. Half a roll of toilet paper in the room when we arived, and after that we have to constantly look for someone to provide toilet paper and fresh towels, because housekeeping didn't come in the room only after 3 days. Very bad food, just a few types to select from. Drinks are really just cola, juice and a very bad beer. You could only get drinks during meal time. When we asked for the POS receipt after I payed with the credit card, the manager looked like he doesn't know what we are talking about. The resort is dead, nobody there just a few people on the streets, it looks realy unsafe, the hotel is really far from the beach and very hard to get to even with gps directions. All the hotels surounding where we stayed offered evening activities for both adults and kids except this one. AC even at max speed and lowest temperature still coulnd't cool down the room, so in the night you get the feeling of suffocating. No balcony view, just the back of some near hotel and trees.
My worst hotel experience so far.
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Nice building and excellent pools. All the rest -sloppy.
-All inclusive RUBBISH-coffee is dishwater/how can they even offer it to people !/, dirty dishes, not enough cups, tasteless and not enough food /thrifty on everything/. You need to chase staff to give you ice cream and drinks at the afternoon, lazy staff.
-They didn't clean the rooms everyday and had to chase staff to bring us toilet paper
-I would not give it 4 stars-that's a lie-2 stars at best/ for the nice building and big sunny rooms/
-It says on their site there is a children play area-LIE-two plastic figures thrown in the dirt
-No programme for the tourists
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Servirea mesei e mai proasta, ?i un alt dezavantaj e ca nici o chelneri?a nu vorbe?te engleza ,în rest e OK
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Loved every minute of it! Nature friendly and preserved, friendly stuff and perfect location.
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