Posts Tagged with #Hotel Tamarindo Diria and Jazz Casino Tamarindo
Very good resort, although the room we stayed may need some refurbishment, especially bathroom plumbing. The beach and pools are very good. I would recommend this resort.
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Great location in the heart of Tamarindo! The staff is very friendly. The ocean is right outside your door, they have several pools, and the breakfast is great too! Pura Vida! ♥
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Wonderful place! Very clean. Very spacious private garden next to the beach. Beautiful pools. Great restaurants connected to the hotel was very convenient for payments. Great choice of tours that leave directly from the hotel. I definitely recommend.
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Very good hotel. Big rooms. Great breakfast. Free international calls. Good services.
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Diria is a beautiful hotel right in the middle of the strip in tamarindo! The condos are fantastic as well. The hotel rooms walk right out to the most beautiful beach you will ever see a pacific sunset on. Breakfast was included and authentic! Highly recommend staying at Diria!
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We had a fantastic time here at the Diria! Service was great, we had an oceanfront room, view was fabulous. I especially want to commend our waiter Daniel Tonorio in the oceanfront restaurant. He was so good to us & made our meals so much fun, I will miss him. Also Luis in the swim up bar in the family pool, so much fun. These two made our stay so much better than it already was
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This is currently more about the tour desk, which is technically part of the hotel. We stopped by the tour desk yesterday and happened to catch a very unhappy couple in the midst of argument with the desk manager (Bryan)
Not knowing all the details, I was staying neutral in terms of picking sides; however I was ultimately taken aback by the other desk employee making a disparaging comment about the guests after they left in disgust. Despite the upset guest's advice not to use the Hotel's Tour Desk, I went ahead and booked an all day tour for our family of 4. Well before the 24 hr cancellation period, my wife decided she didn't want to go and attempted to cancel at the desk. The same woman from the day before was at the tour desk and would not agree to the cancellation (not clear why not). I stopped by the desk after breakfast to try and resolve the matter myself. Long story short, the same woman ultimately gave me the runaround as well and proceeded to disparage my wife as if she thought that it was normal to just disparage everyone. After multiple attempts to get me to exchange my wife's cancellation amount for hotel credit, she told me I would need to come back at noon to speak with her manager (Bryan). Instead I went back to my room and sent an email to Bryan & Customer Relations advising them not only was I was cancelling my wife's tour, I was cancelling for the entire family as well as the two spa treatments I had reserved. I could have taken the first customer's advice not to book with them and in retrospect I should have. It is never acceptable to disparage guests in the hospitality industry.
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No no bad service at the restaurant bar. Every other place along the strip has been great honest and as is! Went to meet a friend there for drinks happy hour and we were told didn’t start until 4:30 instead of 4. Okay we said we would wait and told the waitress to come back at 4:30 so she shows up order 2 glasses of wine . Then another friend shows up and orders a beer , she says ok Happy Hour just started and we weren’t on it! We complained to her she didn’t care, brought the beer. Ordered another glass of wine brings the wrong one!
Disappears and we don’t see her again , look to pay and no where. We get up to find her and she chases us thinking we are leaving but in fact we are trying to find her!
Lousy service made you feel like your a thief and too many other choices !
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Outstanding hotel and beach. Quirky, as it straddles the main road but there are helpers to make sure the traffic stops. Even though it’s not all inclusive, you don’t need much cash as the bars and restaurants allow you to charge to the room.
Tip: turn right and walk along the beach until you get to the river, then get one of the boat owners to give you a tour up the river. Don’t try swimming across to the national park on the other side though, there are crocodiles in there!
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The Location is fabulous [ very touristy area ] your in the middle of everything shops, restaurants,Surf shops,a Brewery,Casino-small but close by. Staff was great I just wonder how they put up with occasional traveler all day long it's beyond my patience.Facilities on the Ocean side is the best though the only snag was our room was small { room 111} great location Ocean level we had a TB room { Tsunami Bate } you have to think about that with all the active Volcanoes in the area.
Of all the Hotels,B&B,Motels that we have been to all over the World this one is the absolutely the best included breakfast ever hands down{Oceanside part of the Hotel} we stayed 4 nights that's about all we could handle being in a small room still highly recommended by a Old Salty Dog.
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