Posts Tagged with #Sac & Fox Casino
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Buffet was good. Actually did not come home wreaking of smoke smell. That in itself was amazing.
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I stayed here over night on business last week and would never do so again. I booked my reservation through a third party, which the hotel ignored and somehow overwrote, charging my credit card again for the full amount of the room. When I called they realized their error immediately. I received a call later that night from the Revenue Manager that it had all been sorted out and the charge refunded. Two full business days later, there is not even a pending reversal of the charge, and trying to call this hotel is a nightmare - the phone will ring 40+ times and then simply disconnect you. I'm disgusted by the level of service and disregard for customers and would never recommend this place to anyone. I will be filing a chargeback dispute against this merchant with my credit card company.
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My visit was for a one day training with the company. Parking was easily accessible. Conference room was clean very spacious. Lunch was provided and delicious. The staff were extremely courteous and professional. A very good experience.
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Lovely hotel, very helpful and friendly staff who are efficient in all they do. The buffet breakfast was great. All staff were great, from cashier to all servers and buffet workers. And the food selection was varied and tasty... You name it, it was offered on the buffet... Eggs , omelets made to order, bacon, sausage, sausage gravy and biscuits, French toast. Yogurt, fresh fruit, potatoes, and assortment of breads and told and Danish. All yummy.
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Fun, fun and more fun. Great place to play slots. Staff are all so nice.
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This was the wife and my Monday late afternoon destination. We considered it sort of like a date night. She played pennies I played dollars. But now we are going to find another destination since the Monday competitor card promotion is gone. Not to mention special privileges for particular club members. I spend hard earned cash in there just like everyone else and I am tired of not being eligible due to promotion rules. I have known people that received hundreds of bucks a month in promo cash, I received 10 a week if I presented a competitor card. The place is clean, food is good, staff is friendly, they just need to be a bit more in touch with all the guests, not just the top tier.
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