I was out on vacation with my wife in March 2017. Neither of us had ever been to Las Vegas before. We didn't know where to go or what to do (very overwhelming for a first timer). We were given a recommendation for your restaurant by the hotel we stayed at. Well let me say his recommendation didn't disappoint. From staff to food what a pleasant dining experience. Our waiter Alex was exceptional. He told us some of the house favorites and also his. We were undecided on the wine, so he brought us a few tastings. We loved the sweet water shrimp, house salad and the short rib ravioli were incredible. Definitely will be back next time we are out to Vegas. Great place over all.
This was one the worst restaurant experiences for me and my boyfriend who came in from Chicago, IL. First, we had a difficult time finding the restaurant, once in inside we had a long wait for the food to arrive - told them I was on a time crunch. The worst part was that they were on the Restaurant. com - I purchase a $100.00 certificate but could only use $25.00. The waiter was kind but the general manager was rude in explaining how the redeeming process was. He said "How was he going to make any money?" That's not what a new customer wants to hear. The service was very slow, it took close to hour to get our meal out to us, and it was 2 hours when we finally had him pack our food, because we had show plans and we told them that when we sat down. He could have offered a dessert or even come back to the table to apologize after we paid the bill. He just disappeared. Not very customer service oriented.