Awful!! This has to be the dirtiest place I have ever stayed. Upon our arrival to the beach tower our room wasn't ready by 3pm like we were told. Not a big deal, we will just walk around and check the place out. 6pm rolls around and still our room isn't ready! Finally at 7pm they have two rooms for us ready or so we thought... We opened the door to the first room and it was a total disaster, it looked like someone just left after partying all night long, cigarettes and booze everywhere. The second room had been cleaned but was still dirty. They never restocked to water that the previous guess drank, we only had one towel, we were missing the remote control for the t.v and the bathroom had mold all over the light fixtures and air vent. Every night when we would return our room keys did not work and we ad to track back down to the front deck to get new keys. Our rooms got cleaned one time in a 3 day period even after calling down to the front desk for service. On the first day of good weather we decided to get in the lazy river and relax. Well the lazy river was drained so we couldn't use that and thats just the beginning of things closed. Restaurants and pool areas were all closed causing us and other guest to wait two hours for a sit down meal that had a short fixed menu. We couldn't wait to leave this place. Dont do what we did, stay somewhere else!! I am sure other places are much cleaner and better that the beach tower.