Feb 17 '16 at 0:53
Horrible Casino Host, referring to Jim Carribis. After 15 years of loyalty group of 16-20 members staying here 4 nights in Feb.,...first time not comped for all nights. He states there's no record of me staying there...how do you charge my credit card without me staying there...then I tell him I'll give him the last four numbers of the credit card billed...and then he starts talking about 911 and if I know what that's about...this he where I got pissed...I'm a retired Navy Chief, served this country for 21 years between 1981 - 2002.. I think I have an idea of what terrorism and identity theft is. When you start referring to me as a Terrorist trying to get $220 room comp,...good luck getting our business back. And by the way we stayed in North Tower 9th floor hallway smelled like a sewage dump!!