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Jul 25 '14 at 22:44
I enrolled my kids in swimming classes. Some of the instructors have little to no experience. I received a message to go on a Friday for a make-up class. When I got there and began getting in the pool one of the instructors told me that Fridays was not the scheduled pool day for the kids. I explained that they left me a message and offered for him to hear the message and he told me that it was a mistake. It was embarrassing, especially that I was being told this in front of other parents. I took my kids and left. No professionalism.
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@Royal Caribbean International - Freedom of the Seas
@Louisiana & Gulf
@Pool
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