We have been going to the property for 8 years or so. Mostly weekend family or couples get-away. For the most part the service has been great and the property has always been in great shape. We knew it was expensive but planned for it and had very high expectations. We have been to this property 4 times this summer with the last one being this last weekend. I must say that I can tell you for the biggest part the service was pretty decent with the exception of dinner on Sunday night at Swampers. The food quality was clearly lacking in quality and quantity, someone is really messing with the product probably in the name of cost control. For those prices, I would expect something pretty special. The worst was the service, we had to ask multiple times for both drinks and food items to be corrected and there seemed to be no sense of urgency to make things right. Worst experience we have had there...ever. All other staff were very responsive to us and helpful....pool bar, breakfast on monday, doormen, housekeeping, front desk...the pool attendant was nice but clearly pretty lazy (he would not be working for me). The property is starting to need some TLC. Exterior windows were a mess, pool chairs need to be cleaned badly, awnings on the building by the pool needs to be replaces, the hot tube was dirty and the timer was broken, key card lock did not work on the end of the building, etc. There were lots and lots of little things like that all over the place. Somebody in leadership at this property needs to have a look at this from the guests point of view. We love this place, lots of fond memories there with my family and some very special times with my wife...it is truly an escape for us. However, for the cost my expectations will always be high...I am sure that Marriott will see this post and step it up. Two years ago this would have been 5 stars for me, now it has just dropped down one star for me.