I would give this restaurant negative stars if I could. True customer service shows through when there is an incident. Unfortunately this restaurant responds very poorly to incidents. The servers here would have let my friend die on the floor if it meant we didn't file a report. But we did file a report. Both myself and my boyfriend got food poisoning from bad foie gras. We tasted it--it tasted funky--so we sent it back, only to be snubbed by the servers. Then 30 min later we went to the bathroom to vomit. We told the servers and they did nothing for us. After about 15 min, they finally called a professional inspector to file a food safety report. A full 30 min later, the food safety guy finally came over. At that same time, my other friend was walking back from the bathroom and took a horrendous spill on their slippery floor, hitting her chin and spraining her ankle badly. It swelled like twice the normal size within minutes. The most horrible part: For literally 10 sec, not a single server came to help her. There were like 10 servers there, and they just watched her writhe on the floor in pain. The inspector ended up filing a report for both incidents. We called the manager of the restaurant (Robert Nikodem) to tell him what had happened. We were appalled by the restaurant's lack of response to both incidents, and hoped he would show us some respect and at least apologize for the terrible experiences we had. Unbelievably, the manager actually snapped at us (like literally talked down to us like children!) and then immediately brought us our check. We paid the full $300+ for our meal even though we never even got the other half of the courses we ordered. We want to be clear that we never once tried to get out of paying, yet we were treated like second class citizens and quickly shooed out the door. But we didn't care. All we wanted was to leave that horrible horrible place. You can tell that the culture of a place pervades every person who works there. Unfortunately for Sage, the terrible lack of customer focus pervades each person from the manager down to the servers. I hope the Vegas hospitality gods give this place what's coming to them and shut this place down for good.