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Mar 2 '16 at 22:12
Benihana

Benihana

  • Restaurant @ Westgate Las Vegas Resort and Casino
Worst experience in my life. I had a hair in my food, the waitress took very long to come and check on us so I got stuck staring at the hairy food. I asked someone else to grab my waitress for me, she shows up to my table with a pissy attitude.. I told her I would like to speak to a manager and to keep the dish infront of me until the manager sees it. She tells me "There is no manager in today." & tells me she's going to leave my name and number for a manager to call me. Which I have.. It has been 2 weeks I haven't received a call, I called today to speak to a manager and now I'm told the manager is busy. This service is so poor and so disappointing for all benihanas. Im so disgusted I must mention I received a $30 gift certificate @ benihanas for my birthday & I don't think anyone can convince me to use this coupon. I don't think it is even worth my free time or free money at this point. If you want to have a real benihana experience this is not the location for this. Try NYC location.
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@Westgate Las Vegas Resort and Casino
@Las Vegas
@Benihana
0
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