Quy Le
Harrah's Las Vegas Casino & Hotel Harrah's Las Vegas Casino & Hotel
Las Vegas, Nevada
"Quy Le"
The worst customer service/ checkin / reception I have ever experienced my entire life. It took me 1 hour to get in line to checkin. The line is long but there is only 1,2 staff working to check people in. One of them named Carie is the rudest human beings. She made a mistake and gave me wrong room keys, it was her fault. I went back down to exchange the keys, and she told me to get in line ALL OVER AGAIN FOR ANOTHER 1 HOUR AND 30 MINS. and she treated me like I want to cut the line or something, for some mistakes I didn't make. I swear to all kind of gods, never come back ! ever !