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Jun 27 '16 at 14:50

So every year we come to Puerto Rico we look for a new place to stay. This place needs serious upgrading. The people are relatively nice minus the initial issue of charging my card the entire amount without informing, the initial frony desk clerk being dismissive and rude. Everyone else have been pleasant. The hotel does do a good job of catrringbto our food allergies . The carpets are disgusting in these room they leave your feet black and the moisture they maintain creates a nasty feeding ground for bacteria. I'm disappointed and disgusted for $900+ that I am.paying to stay here I expected better
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