Jul 29 '16 at 1:48
Hands down with out a doubt the best casino in Michigan. I have played and stayed at all of them in Michigan and I am a frequent gambler. Beats all the ones in the D! The staff is extremely friendly and will go out of there way to help you. Simple as asking where is this to a security guard. He or she doesn't point they walked us over exactly where we asked for and made sure everything was perfect... Drinks... cheap, cheap, cheap and damm good also. Bartenders are top notch and are extremely friendly. Waitresses are very polite and will get you anything you need with the push of a button on the slot machine. Other casino's try this but fail. Firekeeper succeed's at every level. Hotel!!!! WOW!!! Rooms so nice and clean great showers and huge rooms. We liked it so much we decided to stay another night. Staff at the front desk was amazing. We arrived late Friday night and had all of our bags and everything taking care of and our room keys waiting. Was so kind enough to even run down where everything was located at and show us to the elevators. Came back down and hit the casino. Other people have commented saying that this is a smokers haven... So so so wrong. This is the most ventilated casino I have ever been too. So nice with the ventilation in the floors awesome concept. By far the nicest Staff I have ever seen. I work in the customer service business and they blew all my expectations out of the water. They have set the bar extremely high for other michigan casino's. Definitely worth my 2+ hour drive. Will do it again and again. Food is great. Really like 24/7 for the late night eats. Crazy good. This is a top notch casino in my book definitely the closest thing to Vegas. Thank you to all the staff who made our trip to your establishment like a Disney experience. Keep up the great work... Everyone else. You will enjoy this place with out a doubt.