Jacqueline Stalls
L'Auberge Casino Hotel Baton Rouge L'Auberge Casino Hotel Baton Rouge
Baton Rouge, Louisiana
"Jacqueline Stalls"
The hotel is beautiful, and the amenities are lovely. I was shocked to see so many children at the hotel. In fact, the pool area was overrun with little tikes who seemed to be there without parents. I love children and understand they need to swim and have activity, but taking them to a casino is simply inappropriate. A small rooftop pool can not tolerate 15 children playing water games without supervision. One child was even diaper age being held in the water by an older sibling, that is unsanitary. Again, the hotel is beautiful but as a consumer I'm sure many others do not prefer to be surrounded by children at a casino hotel. Additionally, the staff I interacted with were rude and couldn't be bothered to answer questions. No "welcome to our hotel" or any niceties. For that amount of money, it will not be going back.