Erica Makuch
Harrah's Las Vegas Casino & Hotel Harrah's Las Vegas Casino & Hotel
Las Vegas, Nevada
"Erica Makuch"
Have been going to Vegas for several years sometimes 2-3 times a year. This was by far the worst hotel experience I have ever had in Las Vegas. Staff was not only rude, but not helpful. They offered us a room with a moldy tub, eventually upgraded us to a "newer renovated" suite. Carpet was disgusting my 1 year old son's feet were black from walking on it. Room was not in decent shape for supposedly being a 3 year old renovation. Older woman handling the express desk had a horrible attitude and should not be greeting guests. Will never stay at another Harrah's resort again after this experience.