Buck Kienzle
Borgata Hotel Casino and Spa Borgata Hotel Casino and Spa
Atlantic City, New Jersey
"Buck Kienzle"
I went to the Borgata to purchase a gift card for a Christmas present. Each desk passed me to the next, some of the employees were rude and seemed as if they didn't want to help me. I wanted to buy a gift card for the buffet. The host chuckled at me and sent me to the front desk. The front desk sent me to "the next desk down," which was the player's card desk. They told me to go back to the front desk. Very unprofessional.