Polly D
Horseshoe Casino & Hotel - Bossier City Horseshoe Casino & Hotel - Bossier City
Bossier City, Louisiana
"Polly D"
It was a very nice place. Room was large and very clean. Huge bath and tub. The employees from valet, bellman, check in, housekeeping, casino were ALL extremely nice. Bending over backward to make one feel welcome and wanting to come back. Speaking kindly, smiles all around, appreciative and most of them said please come back. we would love to see you again. this property has something going on that lots of other businesses seem to have forgotten.....CUSTOMER SERVICE AND APPRECIATION. great experience ... thank you, horseshoe, and all your employees.....job well done!