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Jan 16 '17 at 23:04

We went on a cruise here and for the most part it was ok, great service and staff. But never book shore excursions through the cruise line. If anything goes wrong, they will charge you full price no matter what happens, and do absolutely nothing to fix the situation. We had bad weather and arrived late to our destination, but they still charged us for stuff we did not even have time to do. I contacted customer service and they said they will give me a free bottle of wine on my next cruise. Oh my god, thank you so much.
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