A Google User
Hollywood Casino - St. Louis
Maryland Heights, Missouri
"A Google User"
Food was great but the staff and manager's "policy" on not being able to split the bill was ridiculous. We had a party of 16 to celebrate a couple birthdays. We were then told it had to be all on one bill but they could work with us by using a couple different credit/debit cards. When the check came, we were then told we could not use as many cards as we were planning. This was not an outrageous amount, not even one card per family, we had gift cards and cash as well. We were forced to decide on one member of the party to pay for everything and then had the stress of figuring out how much everyone owed the individual who was burdened with covering the bill. The staff and manager were argumentative and refused to work with us. We were not trying to get anything free and just wanted to pay for our food. What was originally great dinner ended with any future $600+ bill probably never coming back to this place.