Ruben De La Cruz
Renaissance Jaragua Hotel & Casino Renaissance Jaragua Hotel & Casino
Santo Domingo
"Ruben De La Cruz"
Having stayed at numerous Hotels/Resorts throughout my vacation. I am glad we chose Renaissance Santo Domingo Jaragua to end our vacation. It offered an experience closer to home than i imagined, and was perfect for that transition back to life after vacation. We were able to unwind and almost felt as if we were already back in the states. Customer service was excellent, everything from check in to check out was a breeze. The restaurant in the Lobby area offered fantastic service, food, and drinks. Everyone from the valet to grounds personnel were very attentive to their tasks. Hotel was spotless and maintaining a presentable appearance was of top priority. Staff members recommended some great restaurants outside of the Hotel in the immediate vicinity. Being from the country and travelling well beyond this region i did not expect such great food so close, then again the "Malecon" strip in which the hotel is located has always been well known for its amazing restaurants. The rooms were enormous and super clean, bed was very comfortable and room in general had everything you could need and room service should you need more. Only thing i found odd was on our check out day, hotel staff came to our room, asked if we used anything in the mini fridge and entered the room to look in the fridge and verify. I find this odd because these are the things that should be charged under the extra money the hotel holds till you check out, shouldn't have to come in the room to check while people are still inside. After checking out we were able to leaver our bags with no worries while we lounged and had last meal and drinks at the pool. There were film crew filming, I'm sure because of the great location. Renaissance/Marriott has done an amazing job with this Dominican Staple Jaragua building.