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Jan 30 '17 at 11:00

Kristal Grove

Kristal Grove
The staff interaction was superb! The room was awful!! For this hotel to be apart of the Hilton chain is a disgrace! The carpet was dirty, the room was half cleaned, the mini refrigerator shelf was broken, ice bucket handle broken, the sheets on the bed had tears/shredded and last but not least the sofa had holes in the pillow. This was a corner suite for a birthday celebration for my sister and was truly embarrassed about the room. I will never be back to the Doubletree for the money I spent.