Expand Your Options

Access COMPED cruises, biggest tournaments, and best offers at casinos and cruise lines around the world.

Already a member? Login
Feb 16 '17 at 18:36

I've stayed here multiple times, most recently though was a bit of a hassle. After paying for my room online, and calling to confirm I could use my debit card, we showed up to get a room. We were told that no, we couldn't use the debit card. I asked if we could pay a cash deposit instead, even though there was more than enough on the card, and they initially said no. We couldn't get a refund for the room, though, so I was determined to make something work. After finally getting the manager to agree to allow us to do a cash deposit, I wanted something in writing saying I would get the deposit back upon checkout. Reluctantly, they gave that to me. (After many eye rolls and statements like 'we're not going to keep your money.' Very condescending tones from every employee involved.) The room was okay. Nothing spectacular, but a good deal for what you get. The room was clean, and cute. Comfortable bed. DIdn't have a problem with the noise from around town, either. Upon checkout, I was told 'sorry' and that I could not get my $200 back because I should not have been given a room because my name had a letter off from the name that had booked the room. Um what? After presenting the paperwork and signature from a manager I'd worked so hard to get, confirming I would be given my deposit back... it took about an hour before they reluctantly gave me my money back. Glad I at least got that in writing. The restaurants are good. the drink specials are good. But as far as service goes at this place? Will definitely not be back.
0

Comment

URComped is an independent review platform and is not affiliated with, sponsored by, or endorsed by any of the casinos, slot machine manufacturers, or other entities mentioned on this site. The views and opinions expressed in the reviews are solely those of the individual contributors and do not reflect those of URComped or its staff.

All trademarks, logos, and brand names appearing on this website are the property of their respective owners. Use of these marks does not imply any affiliation with or endorsement by their holders. Trademarks and names are used under nominative fair use for the purpose of identification and commentary only.

Content on URComped, including user-submitted reviews, photographs, and comments, is copyrighted by their respective authors. Reproduction, redistribution, or use of any part of this site in any form without express written permission is prohibited, except as allowed under fair use principles for purposes of commentary, criticism, and educational use.

URComped does not guarantee the accuracy, completeness, or usefulness of any information on the site and expressly disclaims liability for errors or omissions in the information provided. Users are encouraged to verify critical information independently.