Ryan Shaw
Mystic Lake Casino Hotel Mystic Lake Casino Hotel
Prior Lake, Minnesota
"Ryan Shaw"
First off, this is zero stars. This is the utmost disappointment. Staff is very rude, machines are tighter than anywhere around. They are very dishonest. Thieves to say the least. Go to cash out and the kiosk didn't pay all of the ticket. It took nearlyoun hour to get someone there, mind you it's the middle of the night with no one here. They tell me the machine said it had paid all but a dollar. Finally get a tech to open the machine to see if the money is in the machine. They found bills that the tech commented, wow wonder how long these bills have been missing? Then they turn to me and say to leave my number and they will have to count to see if it's on. Of coarse, as expected I get the call saying it didn't have extra money. Question is how did they know if they were finding money under the trays that holds the individual bills? They never missed those bills. So I'm just out my money. You are better of going to Iowa or Wisconsin, maybe even treasure island. This place is not worth the time. The rooms have bed bugs in some of them. The food is extremely over priced. I guess go if you want to get stolen from and regret it.

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