Mar 7 '17 at 17:45
We usually have good time here, but this last time we waited a long time to check in and I have a newborn and a 6 year old! Other people got their rooms but somehow we couldn't get ours?? We waited in the lobby from 9am to 4pm. The to top it off.. on check out day somehow our room got put on the "checked out" list and 2 times our room got opened to be cleaned while we were still in there. Second time it was a man and he walked in on me while I was changing! The front desk lady was rude the whole time we were talking to her about the situation. It'll be a long while before we go back... if we do.