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Apr 8 '17 at 23:57

Monte Carlo Casino - Turu

Monte Carlo Casino - Turu

  • Tartu
They advertise free internet and then they charge you for the internet. They charge you for the internet but the internet does not work so it's useless. The service is very bad. Everything in this hotel is falling apart. The rooms are dirty and tiny. Really. This is the worst hotel we've been in. There is only one towel. The night manager lies. We had a roach and called for help and he said he's coming right away but never came. And then when we complained to his morning manager, the morning manager get defensive and started telling us that the night manger came and knocked on our door three times. What a liar. This management has no concept of customer service. They are awful. DO NOT book in this hotel. You will regret it!
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@Monte Carlo Casino - Turu
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