Katie French-White
Ameristar Casino Resort Spa Black Hawk Ameristar Casino Resort Spa Black Hawk
Black Hawk, Colorado
"Katie French-White"
Upon entering a bathroom there was absolutely no sign indicating a wet floor. My sister feel hard and hurt her shin (bruises over a week later still). All they were worried about was not getting sued. We are not looking for handouts but a comped lunch perhaps, or anything at all really??? Would have been a nice gesture as an "I'm sorry we screwed up." All they care about is not getting sued. "Well we were not negligent, it was your fault." Really great! What a great bunch of folks really showing they care. They didn't have a wet floor sign anywhere (we have a video) and that is not the point. The point is your lack of compassion is pretty telling. Maybe you should look towards bed and breakfasts to see how you SHOULD treat people.