For Ruthie's Steakhouse:
To start, we waited 20 minutes for a drink to be delivered to our table. Our food took a very long time to prepare and they were not extremely busy, there were a few tables open. Manager stood around while our drinks were waiting on the bar top. Finally got our food brought to us by the manager- it was incorrect- she just looked at us after I said "I ordered lamb not steak" and then walked away without saying a word. We waited another 15-20 minutes. My boyfriend's steak came back completely rare- my lamb was cooked perfectly however. While he sent his food away, I took a bite of my broccolini and found a massive hair in it. Disgusting. Will not be returning.