Charity Potter
Tropicana Las Vegas Tropicana Las Vegas
Las Vegas, Nevada
"Charity Potter"
Amazing hospitality!! We showed up 6 hours early and the woman at the desk (name starts with an m, Milanu is probably not it, black hair with bleached tips) was able to get us an upgraded room, she brought a fridge to our room when I told her I was worried about a bottle of champagne in our car, and called after we got into our room to make sure everything was perfect. My run-in with other staff has been exceptionally as well. Maintenance and cleaning staff holding the elevator door for me, cocktail waitresses complimenting and being sweet even though I'm not buying drinks - love the professionalism of all the staff!! I work in hospitality and am usually disappointed with the staff lack of it, bit not here ??????

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