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Jun 18 '17 at 22:01

DiamondJacks Casino & Resort

I had the most horrible experience on Father's day... My money was stuck in a slot, the personnel responsible was absolutely disgusting. If I were her manager she would be unemployed. I had to wait for her to stop her conversation with two security personnel before she came over. Then she took her time, just ugly and rude. After reporting it to a supervisor whom refused to move from her spot because I was black like her, she stood there like I was the problem until I told her I'm better with corporate. Guess what she tried to explain... No,no,no, folks every customer is a valued customer. Done with them!
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