sandra dudley
Seneca Niagara Casino & Hotel Seneca Niagara Casino & Hotel
Niagara Falls, New York
"sandra dudley"
Great dinners at lacascasada. Got to enjoy one with our hostess Alexis. She is beyond exceptional. Center suite was great as stay for two nights. Really enjoy it and amenities . My only frustration was purchased gas grill in store which needed to be shipped. Bought two but needed to return one. I brought it back to be told it must be shipped back. It was large and heavy to carry. I was never told it must be shipped back. Manager asked long time sales associate if she told customers and she stayed she wrote # on top but did not say what it was for. Associate I worked with never said anything . I told them I would just exchange it for gifts for veterans fundraiser I was chairing, but unable to do. I had to take home and call. Wouldn't have minded if I had been made aware as I have purchased many items in all your stores without problems. Other than this great weekend . Once again Alexis makes sure all needs are met. She is one big reason we continue to return. Sandra Dudley

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