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Jul 8 '17 at 17:18

Sierra Gold

Requested to book a room online, site says no charges until you confirm but I was charged. Received emails from three people trying to confirm a booking after I'd found another place so I went back yo site to say I was no longer interested. When I realized my card had been charged $100 I emailed site and those same 3 people requuesting a refund but no one responded for over a week. General Manager never answered why but said he could give me a GIFT CARD TO THEIR PLACE, which forces me to spend money with them! Not my money back.
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