Jul 18 '17 at 6:22
When I arrived Sam made me feel welcome and everyday when I saw him he asked how my stay was going. When I arrived in my room Andrea Shepherd had organised a welcome gift for my room which was also greatly appreciated. The room had a everything a traveller could want. I especially liked the comfy bed, linen and towels. The balcony had furniture and enough room to get outside to see the weather conditions. I read the info about not needing heating in the tropics. I am not sure about this at 5 floors up facing south and at night. I felt cold on occasions. The breakfast and staff in this area ran a tight ship dealing with a lot of people in a short time. They were welcoming and efficient. Bar 36 was also good and had a different live music experience each night. The pool looked inviting. This area could be improved with a renovation job. The Casino is in the building including a sports bar if that is of interest. I went a few times. The drink vouchers were appreciated in bar 36.