Eliza Manzanares
Casino Plaza Casino Plaza
Cali
"Eliza Manzanares"
I love to play bingo and gamble here but will never stay there again. Last time I stayed there I was 7 months pregnant and maintenance barged into my room without knocking and I was naked, not only was I scared to death, I was so embarrassed. I told the manager and never received an apology from her or the men that did it. All she said was "well what do you want me to give you" as if I was lying for free stuff! This last time I was there, the line for the elevator was backed up and I moved out to let a lady and her mother who was in a walker in and this older man that was extremely intoxicated pushed both the ladies trying to throw them out of the elevator and kept cursing and pushing them for no reason. There was tons of witnesses in the elevator and it ended up closing on them while they were fighting and I heard them all yelling and screaming all the way up. I saw the two ladies later on that day and I asked them if they were okay, and they told me that the manager nor hotel security did absolutely anything to the man even though multiple people witnessed him pushing and hitting them. I couldn't believe they just let him away with that. This place does not take care of their guests at all!

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