Fatma Alawadi
Casino Atrium Hilton Casino Atrium Hilton
Prague
"Fatma Alawadi"
I've been to 29 countries in my life and stayed in so many hotels from 3-5 stars and this is definitely one of the worst. - You pay for wifi - You pay if you want your mini-bar to be emptied! - You pay to get your luggage to/from your room (totally not what a 5 stars hotel would do) - The hotel driver prices are ridiculously high. All of the above would've been a bit alright if the staff was friendlier but no! - VERY rude staff and horrible service. - The phone operator/receptionist is very rude, impatient, and refuses to help in any way. - "Sorry", "excuse me", and "please" are words you'll never hear at this hotel. The house keeping was the only good service with friendly staff. JUST STAY AWAY.

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