Grand Sierra Resort and Casino (GSR) Grand Sierra Resort and Casino (GSR)
Reno, Nevada
Nice place, but the housekeeping sucks! Our 3rd day here, had to call the front desk twice to ask for housekeeping. The gentleman Scott I spoke to was rude to me! The maid finally came at 4pm. Didn't leave any toilet paper (only have a few sheets left) stacked all the towels in a messy pile on the bathroom counter instead of neatly rolled inside the basket & did not clean the bathroom sink, counter or floor!!!!!! What the heck? We couldn't believe it. Our room was very dark as well. Not very good lighting at all. With that said, we'll probably be back. This is a really nice place & our stay was nice & relaxing!