Nov 12 '17 at 0:04
I have lived in four different apartment complexes all with different management in my life. This is place is by far the worst I have ever experienced. First off the management that runs this place are by far the most rude and unhelpful people I have ever met. You receive smartass comments whenever you ask a question or voice a concern. Our AC broke on four separate occasions throughout this summer and it took them days to fix it. I had to go to Best Buy and buy a portable AC just to get by. The dryer will leave burn spots on your clothes and the washer will work half the time if you can get the knob to not fall off. Don’t even get me started on the valet trash service, I understand the convenience, but the rules that are set in place for the service aren’t followed. People will leave mounds of trash leaking all over the breezeway and leave rotting smelly stains everywhere. They won’t clean the breezeways so don’t expect that to ever be fixed. I am leaving this review just to give clear expectations when looking at this place. Don’t expect it to get better, even the person that leaves comments on reviews for google to help save face for PEM will not be helpful. Most of their answers are blanketed copy and pasted statements. You have been warned!
