Isabelle Estrada
Hollywood Casino - Joliet Hollywood Casino - Joliet
Joliet, Illinois
"Isabelle Estrada"
Through my job they celebrate the annual staff appreciation day, and we get a free lunch buffet style. We been going there for 5 years now. I never had a compliant about the food or service in the buffet style,but this time I do. The variety of food was not there this time, also the replenishing of food was horrible you had to wait for a while and imagine approximately 500 employees in line getting there food and others waiting. The server said they run out of glass cups or even the hard plastic cups so the were serving small water bottles for those that ask for water. For this place to be a Hotel and Casino which we know is not cheap the food and service should be priority which I believe lack.