Nov 27 '17 at 3:02
Having worked in 2 poker establishments on the reserve, I need to throw my hat in the commentary Ring. I have read numerous reviews on Poker Palace wether on FB Google or elsewhere that were not only unfair but borderline malicious. I fail to comprehend what it is that brings a customer or player to a level of rage to after having visited a place, go on social media and rip it to shreds.
What was it? The parking? The valet service? An over cooked burger? Service not up to speed? Dealer mistake? Table ruling? Perhaps all valid reasons to ask to speak to a manager for an explanation or to help remedy your complaint on the spot. Having done that you may have even walked out with an agreeable experience.
I have made many friends in both Playground Poker and Poker Palace and I can say from experience that they both employ qualified staff that do their best in providing excellent service. One with a 5 and a half year head start on perfecting it.
In 6 YEARS of business Playground Poker has grown to the biggest poker clubs in the world. Hosting WPT events, great cash games, solid tournaments and excellent service. Needless to say, what they have achieved is commendable. Many happy faces have exited their doors.
In 6 MONTHS of business Poker Palace has endured its fair share of growing pains (as any brand new business would) accumulating loyal clientele and happy faces exiting their doors. Great tournaments with guarantees always met have taken place, Mercedes giveaways, cash giveaways, high hand promotions, “Mirela’s”, a beautiful restaurant that prides itself on creating exceptional food and that has made a name for itself in a short period of time. Day by day people are giving 110% on improving service and providing a Cool family atmosphere to its customers.
There is absolutely nothing wrong in displaying your colours and being loyal to either place or maybe even support and frequent both. Opinions by the poker community for improvement are always welcomed.
What I’m attempting to say is that everyone should have the right to voice his or her opinion when you are a paying customer yet I genuinely disagree with people that think they are entitled to be vindictive towards any business simply because they have a Google or Facebook account.
In short to all the Marc Champagnes in the world, when you think you just experienced the worst day of your life.... Take a deep breath.