Nov 20 '17 at 21:01
My stay here was hit and miss. Our key cards stopped working constantly. We had to replace them 3 times. The staff was constantly rude to us; some were quite nice though, it depended on who was working. I liked the staff at the Cafe & Bistro. They were lovely.
I did not like the layout of the hotel. The elevators were in the worst placed location ever. You had to walk SO far to get to your room.
What really set me off was the fact that the elevators didn't work one morning so when I asked one of the cleaning staff, they acted like they didn't hear me.
It's a nice hotel, our rooms were great and I loved that they worked well with our Viking River Cruises guides.
I do think they could improve on the aforementioned items though.
